To whom it may concern:
A few years ago, we had run out of storage space on our servers, our backups were unreliable, and had stability and security issues within our IT environment. We were referred to Complete System Design as a dependable, knowledgeable company that could work within our budget constraints by a friend who works as an executive in IT.
After meeting with Complete Systems Design team, and evaluation of our current IT environment, Complete Systems Design proposed a solution for our immediate needs, and a road map for our future growth within our budget. The migration to our new environment was seamless. Their professional team worked endlessly to make sure we were operational on Monday morning even though they started the actual changeover Friday night. Not only CSD took care of our existing restraints within our IT environment, but also CSD introduced us to newer applications such as: secured remote access to our network, VoIP, and remote management services.
Complete Systems Design is now maintaining our network ever since, and has always been available to resolve any question/problem we may have. I recommend CSD as a partner to any of my clients and friends.
Clients and Associates Recommendations
“Jim’s been designing and implementing our IT systems for several years now – We were kind of a mess when we first brought him in, but now we’re humming like a well-oiled machine! His phone availability is great & lead time for onsite needs is very good as well. Very reliable, very knowledgeable, easy to work with – He gets top marks with us.” March 6, 2008
Top qualities: Personable, Expert, High Integrity
“Jim saved the day (and our server) on more than one occasion. He was always thorough, accessible and thoughtful about our position as a client.” February 22, 2008
Top qualities: Great Results, On Time, High Integrity
“Jim is a detailed-oriented consultant that provides the highest level of both professionalism and tailored services, that have gone well beyond my expectations. Jim’s value is demonstrated in results that a company can build on for years to come.” February 17, 2008
Top qualities: Great Results, Expert, High Integrity
Information Technology Manager
“In the role of Ayzenberg’s IT consultant, Jim was instrumental in the planning, implementation and support of the agency’s technology infrastructure. His wide knowledge in all aspects of network security and telephony helped the agency grow and keep pace in an ultra-competitive environment. I would highly recommend Jim and his company to anyone who is serious about their company’s technology system.” February 15, 2008
Director of Business Development
“Jim is an excellent IT Consultant. I highly recommend him. He is professional, trustworthy, and extremely competent.” February 13, 2008
Top qualities: Great Results, Expert, High Integrity
IT Systems Associate Director
ecommended Jim, read their comments….
Creo Capital Partners
Working with Jim Millerick of CSD has been a pleasurable and hassle-free experience. I have known and worked with Jim for over 5 years. I was introduced to Jim through my previous employment, and I was so impressed with his work, I recruited Jim to be our IT support at my new company. Jim’s expertise and forethought has kept our IT environment running smoothly and without incident. He anticipates potential weaknesses and addresses the issues before they actually become issues. In addition, Jim is reachable any time of the day or night, and we feel completely confident in his response time and expertise. He is diligent about finding lasting solutions quickly. I look forward to working with him for many years to come.
Creo Capital Partners LLC
To whom it may concern:
Jim Millerick has acted as an IT consultant for the Los Angeles office of MarkeTouch Media since 2002. The Los Angeles office is primarily a remote sales office and when we have issues requires immediate attention. Whether a new employee needs to be set-up, to accessing our corporate network (in Houston), to a computer crashing we have always relied on Jim to provide immediate attention to our needs. Jim is professional, efficient and has vast knowledge of various hardware platforms and networks. It is fair to say that without Jim our remote sales office may not exist.
Lyle M Green
Vice President, Sales & Marketing
Friday, June 13, 2008
Dear Jim Millerick,
I’d like to thank you and your colleagues for making our office move go so smoothly. One of our clients recommended you as you had a long relationship with them and they were pleased with your work and rates. As you know our company had rapidly outgrown our old facilities and we needed to move to our new location quickly.
You ascertained all the technical requirements for our new location including a site visit to both our new and old location so that we could be operational quickly. Your quick response and remote support has been a life saver for us! We appreciate the availability at all hours as we frequently have last minute requests from our clients.
During the move you suggested we put in a firewall for our own protection on the internet and VPN access. I love the remote access for times when I need access to files or programs at our office but am at home or working at a client’s location!
Thanks again for your efforts in helping my company more efficient.
Accounting and Consulting Services
We were nearing the end of our equipment life-cycle and needed to replace our servers, workstations, tape backup system and UPS. I had worked with a member of the staff at Complete Systems Design years ago and requested they review our environment and make a recommendation. They performed a full audit of our current environment including equipment and software and prepared an estimate of how much it would cost for all the items we needed and let us know what items we should keep.
Complete Systems Design went to great lengths to ensure we got the best deal on prices from our existing local reseller. The team followed up and made sure all our equipment was shipped on time so that the entire project could be completed quickly. They even negotiated for a significantly faster internet connection at the same price as we were already paying!
Even though the process required a replacement of nearly every workstation and server there was no significant downtime for anyone. Complete Systems Design worked after hours and through the weekend so that our business could continue normally and our clients were not affected. We now have remote access to our servers at work so that we can work from home.
We at Advice One would recommend Complete Systems Design, as they helped us organize what had never been documented, communicated in a way we could understand everything that was required and what to expect and even helped train our staff on some of the new software.
My name is Johnny Perreira, IT Manager of The Color Factor Inc.
I’ve had the pleasure of working with Mr. Jim Millerick on several occasions. Most notably was the full migration of our network from Windows 2000 to Windows 2003 including all hardware and auxiliary software several months ago.
Mr. Millerick provided a great degree support and knowledge in this very complex process. His punctuality and willingness to work until the job was done was quite commendable. After working side by side with him for 18 hours straight, 2 days in a row I know Mr. Millerick is a true work-horse. Not once did he lose focus or drive.
Mr. Millerick’s many years of experience and vast resources makes him capable of accomplishing just about anything one could think of. He has cultivated many relationships in the industry which is invaluable when it comes to solving the obscure or incredibly complex in a timely manner and at a reasonable cost.
I highly recommend Mr. Millerick’s services for your next project.
The Color Factory
Anthem Venture Partners
March 16, 2008
To Whom it may concern:
We have been through several IT consultants, and Jim’s the cream of the crop. He is extremely knowledgeable and is always on top of the latest tech trends and news. He has kept our systems humming smoothly for almost 5 years now and has managed several large institiutions for us, all without a hitch. Most importantly, Jim is always there when we need him. Whether a mojor issue or just a quick question, we know Jim will pick up the phone and give us the personal attention we have come to expect.
Anthem Venture Partners
225 Arizona Ave, Suite 200
Santa Monica, CA. 90401
June 7, 2007
UCLA Office of the Associate Vice Chancellor, Information Technology
BOX 951557, 5308 MSA
Los Angeles, CA 90095-1557
I wanted to thank you for all your help in our recent transition to the UCLA Enterprise Messaging System. As I can now take a look back on the whole process, it is clear that your contributions were key in facilitating a smooth conversion!
One of the many things that you did was to identify our consultant, Jim Millerick (Complete Systems Design) who proved to be extremely helpful in the immediate pre- and post-cut over time periods. Jim participated in a number of aspects of the project, and I felt that it would be appropriate to comment on our experience with him.
In the pre-cutover period, Jim played a key role in the hiring and training of our transition team student employees, and they proved to be a very talented and helpful group of individuals. He also advised us on issues such as timing and communications with our faculty and staff, leading to adjustments that turned out to be important to the process. For example, on his advice we moved the actual cutover time from Saturday night to Friday night. The rationale was to allow us to take advantage of the weekend time when we had our transition team available to configure computers, and to give us some leeway in time in case of any major problems. As it turned out we didn’t have any major problems and we were able to maximize on the weekend configurations, which I believe greatly facilitated the conversion.
Jim was similarly exceptionally helpful in the post-cutover period. He was here first thing Monday morning, providing superb guidance on prioritizing and coordinating our user contacts. This was particularly helpful in reassuring our large number of users that we were there to assist them in the transition, as well as in identifying and solving the few problems that arose. Throughout the process Jim proved to be a very valuable resource to our faculty and staff with any issue that they raised. He is very knowledgeable in all things IT, and on the rare occasion that he didn’t have an answer he researched the issue and got back to the individual.
I hope that I have conveyed the message that Jim was tremendously helpful in our EM conversion. I thank you for recommending him, and strongly encourage you to continue to do so for other units undergoing this process!
Susan Kinder Haake, D.M.D., M.Dent.Sc., Ph.D.
Professor, Division of Associated Clinical Specialties
Director, Knowledge Management, UCLA School of Dentistry
Contact us and we’ll be happy to add your testimonial to our Client Testimonials page if you are a Complete Systems Design client.